Company Info




VanDyke Inc. Business Solutions

2548 Greenup Ave
Ashland KY 41105
Toll Free:   800-826-3755   
Local:        606-327-5536
Fax:           606-329-0989
Email:        orderentry@vandykeinc.com
 
Mission Statement
VanDyke, Inc., will remain dedicated to only providing the essentials in business equipment and software, that help our business customers to enhance their office productivity, while maintaining a professional appearance and improving profit.
 
Product/Service Overview
VanDyke, Inc. continues to provide a complete line of: TOSHIBA Digital Copier/Fax/Printer/Scanners, designed to help companies reduce the overall cost of ownership of office equipment, while dramatically improving office efficiency, productivity and quality.
VanDyke, Inc. Utilizes State of the Art eBridge Technology throughout our entire line for complete LAN-faxing, Printing, and scanning which allows users the ability to send and receive faxes, scans, or print jobs from their desktops. Our Software based on the eBridge Platform, to ensure seamless compatibility with applications like OCR, Document Library, and Search. The utilization of eBridge may reduce a users overall operating cost by as much as 75%.
To simplify and ease equipment acquisition, VanDyke, Inc. is currently in partnership with US Bank Equipment Finance Services, who is dedicated to providing our customers with the most pleasant equipment leasing experience in the industry.
VanDyke, Inc. has at our Ashland, Kentucky headquarters, a Complete Digital Showroom, all demonstration equipment is, both connected and networked. Providing a location, not only for up-to-date employee training but also available so the customer can better see and compare the complete line of equipment and solutions available, all in one location.
 
Competitive Advantages
TOSHIBA has become a world leader in technology, while providing the leading edge innovation for almost every company marketing their business and products worldwide. For 26 years VanDyke Inc has chosen to remain a single line dealership so that we may concentrate our efforts on our customers’ needs and tailor a Toshiba solution specific to those companies concerns.
 
Technology Capabilities
VanDyke, Inc OnLine illustrates our commitment to providing our entire Customer Base a simple and cost effective way to communicate directly with us, not only can you obtain up-to-date equipment information, you can also request Service for your equipment, or get Sales Support, you can even order supplies using our secure catalog.
VanDyke, Inc. has developed and maintained the Most Responsive and Highly Trained, Customer Service Support Program, in the Eastern United States. Offering a "Quality Commitment Guarantee" that simple states: "If it doesn't work, and we can't repair it, we'll replace it" based on the terms and conditions of the Guarantee.
The Service Department of VanDyke, Inc. has been awarded the distinguished: NATIONAL "PROMASTER SERVICE AWARD" for 18 consecutive years. [This award was given based on Customer Response of Satisfaction, as compared, to other brands and companies].
VanDyke, Inc. Technicians have received [19] "STAR TECHNICAL AWARDS OF EXCELLENCE" from the manufacturer. Proving both, the Dedication and Quality of Service provided to all VanDyke, Inc. Customers.
 
Customer Benefits
For the past 28 years, VanDyke, Inc. has dedicated itself to BUSINESS EQUIPMENT ONLY, [Not Office Supplies or Furniture], this means (100%) one hundred percent, of our efforts are directed to ensuring our customers business equipment is operating at its maximum potential. Being a Specialist, has its advantages!
 
Summary
With more than 35,000 Equipment Items being sold in the past 28 Years, we invite you to join the 4500+ clients and corporate customers that have used VanDyke, Inc. for their business solutions. And ask that you let us put our combined 250 years of industry experience to work for YOU!